Refund policy

Inconsistent Orders

GfA aims for the best quality of service for your order. Our processes ensure that practically all orders are completed without any inconsistency.

Should you believe an error has occurred, please contact our WebShop Support from the Contact Us form with details, including your order number.

Returns

GfA only accepts Returns of unused product still in its original packaging with an approved Returns Number issued by GfA.

To arrange a return, please contact our WebShop Support at Contact Us form with reasons for the Return Request, including your order number.

Please note that freight charges are not refundable, and returns freight is at the customer's expense.